Casa Polanco Hotel Boutique - Mexico City

The marble bathroom was luxuriously spacious and bright.

The air conditioning unit was noisy, hindering my sleep. I also found the breakfast options very limited, disappointing for a hotel of this caliber. I expected more from the staff regarding attentiveness. They seemed overwhelmed and unresponsive to my requests.

excellent stay but minor improvements needed

The staff delivered really good service making us feel welcome. The room was looked super fresh with modern amenities that enhanced our comfort. The fine garden view from our room added to the ambiance.

The breakfast options were limited compared to the overall quality of the hotel.

I thought i was arriving at a high-end hotel, but the breakfast options were underwhelming, and the staff woudl ve been more attentive to my requests. Honestly, all i wanted was a complimentary welcome gift for the trouble. I almost considered giving a good review, but i just couldn't, with all this mediocrity.

I was greeted with refreshing snacks and a warm towel after my long flight, instantly making me feel at home. The spa offered fantastic relaxation options like a soothing full body massage and a cozy foot massage. The only downside was that the TV remote could have used new batteries, but honestly, that’s just a minor thing compared to how great my stay was. 🌟

The staff was attentive and really went the extra mile to make my stay enjoyable.

The only downside was that the air conditioning unit was a bit noisy at night, disrupting my sleep.

The beautiful room was perfect, while noise disrupted my sleep.

would definitely visit it again

Arrived after a long flight and got treated like royalty. My beautiful room was super comfy with soft linens, a nice tv, and loads of free toiletries. Breakfast was a feast with fresh pastries and hearty omelettes. The staff was beyond accommodating, even helped when I got sick. Amazing service throughout!

Amazing service in a cozy place!

I loved how personal the service was here. The GM even welcomed me in the library! The breakfast was delicious with fresh pastries and a special veggie option. Plus, my room had this super comfy bed. Only thing was, it got a bit noisy at night from the A/C.

The marble bathroom was bright and airy like a Parisian gem, and the unique decor. I especially loved the delicious filet mignon for lunch and the refreshing snacks available at any time.

Really good, really good, really good

I seemed like royalty during my five-night stay! The manager greeted me and introduced me to the cozy library, where I enjoyed refreshing snacks and hot towels. The marble bathroom was as bright and airy as a Parisian gem, and the delicious breakfast array kept me energized for exploring the city!

can recommend 🥰🌟

It was a fitting option for a brief hiatus in Mexico City at a reasonable price. I enjoyed a soothing foot massage that was refreshing after a long day exploring the city. Don't miss the fresh pastries during breakfast. They're a nice treat.

After a tiring flight, the manager welcomed me warmly with refreshments and deluxe amenities. They offered me bottled water, soft drinks, and snacks after introducing the plush property. the marble bathroom was airy and bright with soft bathrobes, plenty of towels, and complimentary toiletries. the bed had soft sheets for a good night's sleep. the dining room was chic, airy, and served delicious breakfast and lunch. the staff was attentive and hospitable. the hotel manager was a lifesaver during my illness in the middle of the night. the chef cooked delicious meals on request.

I faced one minor annoyance regarding the communication through the phone. I could not reach the hotel staff before and after the stay as the phone number was not valid.

The staff was very hospitable and accommodating with great attention to detail. the room was incredibly well furnished and included an array of complimentary items, such as bottled water and soft drinks. the breakfast was superb and very satisfying. the hotel is located in a convenient area, easily accessible and with a nice decor.

The hotel's phone number listed did not work, making it difficult to contact them during and after the stay. At checkout, they were supposed to email the bill, but it has not arrived, causing some inconvenience.

From the moment I arrived, the staff were incredibly welcoming and attentive. The room was well-furnished with all the amenities needed for a comfortable stay. The breakfast spread was impressive with many options to choose from. the hotel had a chef on-site who was able to cater to my hunger whenever I needed it. The location was also great, with easy access to local attractions and transportation.

The hotel had some issues with communication. The listed phone number was not working, making it difficult to contact staff during and after my stay.

Located in a charming area, the hotel offers a luxurious room with soft sheets, fluffy towels, bathrobes, and slippers. the marble bathroom is bright with all personal care items needed for a five-star experience. the hospitable staff provides refreshments, snacks and hot towels upon arrival. the breakfast buffet has a great variety of options like omelettes, pancakes, and fresh fruits to satisfy your appetite. the dining area is modernly decorated and the hotel chef prepares dishes that are considered the best in town.

The hotel phone number is not operational, making it challenging to communicate with them for inquiries or expenses.